Courtney Heba & Ankur Marfatia
7 - 8 September 2021 | Alte Kaserne Winterthur
Agile Coach - Delta Air Lines
Seasoned Agile leader driving transformation at Carters | Oshkosg B'gosh. My role is to accelerate the visibility of 2021 strategic initiatives to leaders in both IT and business through facilitation of Roadmap and Quarterly (PI) Planning sessions, where we seek to align on goals, highlight risks, and acknowledge dependencies. My work setting up the governance of Jira (our agile collaboration tool) has allowed all scrum and kanban teams to be consistent on how they plan for epics, features, and user stories. Metrics per team is something I am very passionate about and I have set each scrum and kanban team up in JIRA to allow me to report on predictability, performance, quality, and scope creep. Over the years I have developed my own Agile Training courses ranging from Agile for Leaders, Intro to Agile, Teaming, Estimation and incorporate one training per week during new agile team lift offs.
Previously, I was an Agile Coach at Delta Air Lines, helping with our Enterprise Transformation. As a member of the Agile Center of Excellence I also worked a year at Delta's dojo. While at Dojo, I coached 26 Scrum Masters and facilitated 30 training courses in topics ranging from Intro to Agile to Estimation to Teaming. Helping teams work more effectively is one of my passions, which led me to pilot Mob Programming at Delta’s Dojo. To date, I have led training for over 120 participants who are now actively mobbing. Previously, I worked at AT&T in Corporate Technology Sales with a background in account management selling B2B network infrastructure (fiber) and mobile applications.
To supplement my love for helping others grow, I teach one night a week at Georgia Gwinnett College C# and MIS courses. I am also a Georgia Tech MBA graduate with a 6 Sigma Black belt that I use often to streamline inefficient processes.
Agile Engineering and DevSecOps Advocate
I am currently a DevSecOps Experience Manager here at Delta. In my current role, I have setup the development standards for Delta in line with our short term and long term vision. I regularly organize and facilitate enterprise wide developer discussions on various range of topics. I also develop and conduct, both in person and video based corporate training on the newest tools and technology. I work periodically work with Enterprise Architecture group to evaluate and create proposals for adoption of latest technologies at Delta.
I have been at Delta for 15+ years. Over the years I have enjoyed various roles Project Architect, Scrum Master, Senior Developer working on frontend and backend applications, SOAP, and API services. I like learning new things as well as participating in innovation challenges. Off work you can often find me at various meetups around Atlanta.
Building Mobs to Disrupt Silos
Two years ago, we implemented the first Mob Programming pilot at Delta’s Dojo, an 8 week immersive experience for IT teams. Mob Programming is a technique used to write software code utilizing 4-5 team members instead of a single programmer which reduces costs by 9% per deployment. The pilot’s success has led this practice to be mainstream at Delta. For the DevOps Days Zurich workshop, we will give a 20 minute introduction into "what is mob programming, benefits, and best practices to doing it." My co-facilitator will then introduce a scenario for which we will have participants mob a written story that satisfies given requirements . The workshop portion will take 70 mins and we will ask participants to switch drivers every 5 minutes. There will be 4-6 people per mob, that way every person has a chance to "drive" at least twice. We will take the final 10 mins to retro, allowing each team to articulate one thing that they would continue to do and one thing they would not do again.
Up to 30 attendees