DevOpsDays Zürich

Daiany Palacios

31 May - 1 June 2022 | Alte Kaserne Winterthur

Product Lead IT Customer Care & Verticals @ Kuehne + Nagel

I work at Kuehne + Nagel for the Customer Care & Verticals Product Group in Hamburg. Originally from Venezuela, I joined the company in 2011 and have had different roles so far. Today I can better be defined as an IT specialist with a broad range of experience: starting as a software developer, I’ve been business analyst, agile facilitator, conference speaker and devops engineer. I am a lifelong learner, convinced that if you try hard, you can get good at anything. I like challenges and I face them with energy and courage. I am passionate about continuous improvement & exchanging experiences with the tech community.

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Growing into new roles beyond the cloud

With the growing cloud adoption, we constantly find new roles in the market that didn’t exist a short time ago: “Cloud Native engineers”, “Cloud Architects”, etc. Where do suitable candidates come from? My answer: people evolve into those new roles. For companies it’s faster to find people with the right (but not necessarily perfect) combination of the required skills and the right mindset in this way than trying to find someone filling in all new job requirements. For us, employees, it’s a chance to grow and take on new professional challenges, which is usually combined with a boost on the motivation (and on the salary!) Stepping into the unknown requires courage. I went through this adventure between 2019 and 2021 when I joined a cloud-migration project as an engineer in a platform team coming from a system analyst role in a product team. The technological learning curve was very steep and difficult, but other kind of skills were my key to tackle the challenge and not to lose sanity in the way. In this talk I will take the audience in a journey from catching the opportunity, starting in the new role, growing into it and learning to be prepared for whatever is coming next. I will provide tips on how to improve our self-confidence, self-awareness, adaptability and effective learning through storytelling with daily-work examples that anyone can hopefully use whenever it’s time to step out of the comfort zone and grow into any new role, even beyond the cloud.