Session Description
Many DevOps teams invest in Monitoring tools early, yet still struggle with noisy alerts, fragile dashboards, and slow incident response. The problem is rarely the platform — it’s the lack of upfront Observability design.
This talk presents a practical, SRE-driven approach to designing Observability before selecting a tool. We look into critical user journeys, map business and reliability goals to SLIs and SLOs, and build a capability map that defines what Observability must enable across detection, diagnosis, and incident response. These factors drive decisions around platform selection, instrumentation strategy, and adoption — focusing on trade-offs DevOps teams face around telemetry depth, cost, and operability at scale.
Attendees will leave with a repeatable framework for evaluating Observability platforms based on decisions and actions, not dashboards or feature lists
Speaker
Observability & ITOps Strategy Expert, Tech Delivery Assoc. Manager at Accenture, Community Lead at Radia
With over 10 years of experience in Technology delivery, Pallavi is an enthusiastic IT professional combining deep expertise in SRE with IT Operations Strategy advisory across diverse industries. Her background includes architecting Observability & AIOps solutions, leading end-to-end infrastructure operations, designing Service Management & ITIL practices, and building future-ready IT Operating Models.
Beyond her technical expertise, Pallavi is a strong advocate for diversity and inclusion in the tech industry. As the founder of the Women in Tech Community Radia in Hamburg (900+ members), she actively organises and drives community events to empower women in male dominated fields. In her free time, Pallavi enjoys running, travelling and binging tv shows.
