Michael Coté

7 - 8 September 2021 | Alte Kaserne Winterthur

cote.io

Michael Coté focuses studies how large organizations get better at building software to run better and grow their business. His books Monolithic Transformation and The Business Bottleneck cover this topic. He’s been an industry analyst at RedMonk and 451 Research, done corporate strategy and M&A, and was a programmer. He also co-hosts several podcasts, including Software Defined Talk. Cf. cote.io, and is @cote in Twitter. Texas Forever!

Michael Coté
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Talk

Beyond DevOps metrics – technical, business, and culture metrics for the software defined business

In this talk, you’ll hear about three types of metrics that organizations are using to get better at building and running software. You know, those organizations that are doing the “digital transformation” thing so that they can run their business with software that isn’t ancient and lame.
Be like a tech company! We all know development and operations metrics like lead time, error budgets, and mean time to repair. But we don’t focus on business metrics enough. And least of all, we don’t talk about internal, organization, or “culture” metrics enough. This talk gives an overview of 15 metrics across three types: technical metrics, business metrics, and culture metrics. If we look at the end-to-end process of software creation, usage, and work as a system to be programmed and refined, we need metrics across that entire system.

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