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DevOpsDays Zürich

Laurence Kozera & 
Arjanna Van Der Plas

16 - 17 April 2024 | Alte Kaserne Winterthur

Laurence Kozera

Psychological Safety Expert

Laurence Kozera, Founder & Partner of Open Conversation, aids leaders and teams in enhancing their Psychological Safety levels.

With a strong commitment to inclusion, well-being, and retention, Laurence collaborates with organizations seeking to improve their culture. She serves as a senior trainer and consultant with BWI ( and Advance (, leveraging her expertise to create healthier and more inclusive workplaces.

With over a decade at Google as a bridge between engineers and complex partner ecosystems, Laurence brings a wealth of experience to understand and navigate diverse stakeholders.

Laurence’s core values include authenticity, sincerity, and impactful collaboration, driven by her passion for cross-cultural understanding. Holding a Master’s degree in Intercultural Management and certification in Psychological Safety by The Fearless Organization, she helps organizations unlock untapped talent and ideas by building supportive structures.

You can learn more at or on Linkedin.

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Arjanna Van Der Plas

Leadership coach

Arjanna van der Plas is a formerly Silicon Valley-based leadership coach with a background in strategic product design.

In the past 10 years, she’s helped many leaders and teams to overcome mental barriers, and achieve their professional and personal goals.

Arjanna is certified as a co-active coach by CTI, the largest in-person coach training school in the world, as well as by the International Coaching Federation.

She draws from her background in industrial design engineering (TU Delft) to find creative solutions for her clients’ challenges.

You can read more about her on her websites and or find her on


Building Trust, One Conversation at a Time

Room: “Seminar” / 1st floor

Building on the success of last year’s conference opening by former Googler and Psychological Safety consultant Laurence Kozera, and engineer-turned-leadership coach Arjanna van der Plas, this talk/workshop will explore the crucial role of fostering open conversations within the DevOps culture.

How likely are you and your colleagues to say the following things during a meeting?

“Feel free to challenge my thinking.” “Your input is valued.” “Can we explore different perspectives?”

It’s safe to say that these phrases are too rarely heard in the workplace. And yet, seemingly simple sentences like this can make or break the effectiveness of your team. Indeed, research shows that team success relies on trust, not just the manager’s efforts, and High-performing teams establish peer-to-peer trust intentionally.

Building on the latest research and richly illustrated with real-life examples, Laurence and Arjanna will delve into how creating an environment where all voices are heard and valued is essential for success, emphasizing the importance of active listening as a key tool in nurturing inclusive workplaces.

Join us for a hands-on session and discover how these principles can transform your DevOps team and drive positive change!

Prerequisites for the workshop:

No prerequisites, the workshop is most helpful for people who work in  a team setting.

Number of participants: 20 participants max

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